Returns and Refund Policy

Refund and Return Policy

Last Updated: September 6, 2026

calpaktraveles offers a 30-day return policy for orders delivered within the United States.

Return Period

You may request a return within 30 calendar days after the date your order is delivered, according to the carrier’s delivery records.

Opened and Used Products

Opened or used products are eligible for return within the 30-day return period.

A product will not be rejected solely because it has been opened or used.

Please package the product securely and include the original components and accessories whenever possible.

Reasons for Return

You may request a return if:

- You changed your mind;
- You no longer want the product;
- The product does not meet your expectations;
- The product is damaged or defective;
- The product is different from the product description; or
- You received the wrong product.

Return Shipping

For eligible returns delivered within the United States, calpaktraveles covers the return shipping cost.

After your return request is approved, we will provide return instructions and a prepaid return shipping label.

Please do not send a return to an address that has not been provided or approved by us.

Original Shipping Charges

For an approved return, we will also refund the original outbound shipping charge paid for the order, including Priority Shipping or Standard Shipping charges.

How to Request a Return

To request a return, contact us at support@calpaktraveles.com and provide:

- Your order number;
- The product you want to return;
- The reason for the return; and
- Photos or other information if the product arrived damaged or defective.

Refunds

After the returned product is received, we will process the applicable refund within 3 business days.

The refund will include the purchase price of the returned product and the original outbound shipping charge paid for the order.

We will issue the refund to the original payment method used for the purchase.

Your bank or payment provider may require additional time to post the refund to your account.

If the original payment method is no longer available, please contact us at support@calpaktraveles.com.